Cancellation Policy
Last updated: 5 August 2026
This policy covers cancelling a Job Search Pro subscription. It does not cover one-time orders — the AI Resume Rewrite, and the discontinued Standard/Premium packages — which have nothing to cancel (see our Refund Policy for those), and it does not cover deleting your account entirely (see our Privacy Policy).
1. How to cancel
Sign in and go to your account page — a "Cancel subscription" option is shown for any active paid plan. You'll be asked to confirm before it takes effect.
2. What happens when you cancel
- You keep full access to your plan's features through the end of your current billing period — cancelling doesn't cut off access immediately.
- You will not be charged again after your current period ends.
- As set out in our Refund Policy, we do not refund the unused portion of a period you've already paid for, subject to the light-usage exception described there.
- After your access ends, your account reverts to the Free plan. Your data (resume versions, job applications, reminders) is not deleted — it's simply governed by Free-plan limits going forward.
3. Your free trial
The 7-day trial requires no payment method, so there is nothing to charge and nothing to cancel — if you take no action, it simply expires on its own and your account reverts to the Free plan automatically. There is no automatic charge and no automatic conversion to a paid subscription when it ends. If you decide during the trial that you don't want to continue, you don't need to do anything.
4. Trial abuse
The free trial is meant to give one person a genuine chance to try Job Search Pro before paying — it's limited to one trial per subscriber account, enforced automatically. To keep it fair for everyone, the following also count as trial abuse and may result in your trial being ended early, denied, or your account suspended:
- Creating a second (or further) account — with a different email, but the same person, payment method, device, or household — to obtain another free trial after your first one ended.
- Using a trial primarily to extract bulk AI usage rather than genuine, individual job-search use — see our Subscription Terms' Fair Usage section and our Acceptable Use Policy.
- Sharing trial or account access with someone else so they can use a trial they wouldn't otherwise be eligible for.
We reserve the right to identify likely duplicate trials using signals such as the payment method on file, device or browser information, and account-creation patterns — see "Multiple accounts" in our Acceptable Use Policy.
5. Resubscribing
You can subscribe again at any time. If you've already used your one free trial, resubscribing starts a paid subscription immediately rather than a second trial.
6. Contact
If you have trouble cancelling through your account, email contact@pixeldockapps.com and we'll process it manually.